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Insanely Great Customer Service: Going Beyond Ordinary Service to Unleash Fiercely Loyal Customer Relationships!

Insanely Great Customer Service: Going Beyond Ordinary Service to Unleash Fiercely Loyal Customer Relationships!

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The secret to getting a competitive edge in business is not what you think it is. Weve all been there. At one point or another, weve all been in some establishment where the service left a whole lot to be desired. Remember how you felt during that momen [more info]
Super Service: Seven Keys to Delivering Great Customer Service. Even When You Dont Feel Like It. Even When They Dont Deserve It, Completely Revi

Super Service: Seven Keys to Delivering Great Customer Service. Even When You Don't Feel Like It. Even When They Don't Deserve It, Completely Revi

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Don t just give them customer service. Give them Super Service For more than a decade, customer service professionals have turned to Super Service for the very best advice on dealing with demanding,... [more info]
Wow! Thats What I call Service: Stories of Great Customer Service from the Wow! Awards

Wow! That's What I call Service: Stories of Great Customer Service from the Wow! Awards

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Author Name: Don Hales Publisher: Ecademy Press Ltd Publishing Date: July 02, 2007 [more info]